Contact Us
At Boiron, our mission is to provide our consumers with the best service possible. Your satisfaction is important to us. If you wish to share a question, a comment or a suggestion about our homeopathic medicines, we invite you to contact us now.
See the section Discover Homeopathy before contacting us. You may find the answer to your question.
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Contact Us
By mail
Adress: 1300 René-Descartes
Saint-Bruno-de-Montarville, QC
J3V 0B7
By phone
1 800 461-2066 ext. 1
450-723-2066
Monday to Friday
8:30AM-5:00PM (ET)
Press
For press inquiries only
Sylvie Piché
450-723-8222 ou 514-758-5519
spiche@boironca.dreamhosters.com
Contact Form
FAQ
You can buy Boiron products:
- Online at the Boiron.ca store, in pharmacies and health food stores.
- Visit the Where to buy page to find out the closest point of sale.
Delivery is only available in Canada.
- Note that Sabalia has been replaced by RhinAllergy, the formula remains the same.
- Homeoplasmine is marketed under the name Cicadermine in Canada
- Sédatil has been replaced by Quietude, the formula remains the same.
Please, find below the list of our vegan homeopathic medicines:
- Camilia for teething.
- Coryzalia (for children in liquid unit-dose) for cold symptoms.
- Quietude for mild sleeping disorders.
- Stodal Multi-symptoms (for children and adults) for cough and cold symptoms.
- Arnicare Gel for muscle and joint pain.
- Arnicare Cream for muscle and joint pain.
- Calendula Cream for skin.
- Cicadermine for skin and nasal irritation.
However, some of our homeopathic medicines contain animal ingredients among their medicinal ingredients:
Homeopathic medicines with therapeutic indications:
- Stodal (Stodal regular, Stodal Honey and Stodal sugar free) (Spongia tosta ; Coccus cacti).
- Oscillococcinum- anas barbariae;
- Homeovox- Spongia tosta;
- Roxalia- Spongia tosta;
- Dapis gel- Apis mellifica.
Single medicines (list of the most common ones):
- Apis mellifica;
- Calcarea carbonica;
- Cantharis;
- Carbo animalis;
- Coccus cacti;
- Hepar sulphuris calcareum;
- Lachesis mutus;
- Sepia;
- Spongia tosta;
- Tarentula cubensis.
Note: Boiron does not test its products or ingredients on animals.
According to their composition and their manufacturing process, the following branded homeopathic medicines can be considered 100 % gluten-free:
Children’s products:
- Coryzalia children used for cold (unit-dose).
- Stodal honey used for cough (syrup).
- Camilia used for teething (unit-dose).
- Cocyntal used for Baby colic (unit-dose).
- Quietude children used for Mild sleep disorders (unit-dose).
Adult’s products:
- Tablets: Cocculine, Arnicare, Rhinalergy, Sedatil, Sinusalia, Roxalia, Coryzalia, Homeovox
- Doses: Oscillococcinum, Influenzinum
- Syrups: Stodal honey
About non-medicinal ingredients:
Lactose and sucrose are the inactive ingredients that have always been used to manufacture homeopathic medicines.
They can be obtained in a pure form, they are safe, and they are quickly absorbed by the body.
More importantly, they are very neutral for the body—they do not have a noticeable pharmacological action, which is the main quality for an inactive ingredient.
All our medicines made with tablets or pellets contain lactose, they are thus not considered vegan. Arnicare tablets is not considered vegan, however Arnicare gel and Arnicare cream are considered vegan.
About medicinal ingredients:
Depending of the medicine, some may have been manufactured with lactose (some mineral strains for instance).
The main part of the tube is made of polypropylene (#5), the dispenser is made of polyethylene (#4) and the clear cap is made of polystyrene (#6).
The recycling of these plastics may depend on where you live and the facilities you have in place.
Ensuring a reliable and a high-quality medicine for health professionals and for all patients who trust us is one of Boiron’s main commitments.
Our manufacturing processes are rigorous and are fully insured by Boiron from the beginning to the end of the manufacturing of each homeopathic medicine.
This also implies that the packaging must have several qualities:
- Hygienic: The translucent cap of the dispenser prevents hands from encountering the granules at the time of taking.
- Accurate: The dispenser itself guarantees the exact quantity required.
- Convenient: The format of the tube is practical because it can be easily carried around.
- Easy: The color code of each tube facilitates differentiation at the point of sale or in the medicine cabinet.
- Neutral: The neutral plastic does not interact with the medication.
We are always looking for ways to improve. So far, plastic seems to be the material that meets all our requirements, but we are looking for alternatives. If a replacement is feasible, we would definitely consider using it.
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